Privacy Policy

Privacy Policy 2018-05-31T07:17:39+00:00

This Privacy Policy (the “Policy”) describes how the Casa Girasol protects the privacy and personal data of its clients and website visitors.

Your personal data controller is Casa Girasol. If you have questions regarding this Policy or if you have any requests related to the processing of your personal data, you can contact us by e-mail at info@casagirasol.eu

This Policy can be updated and changed. Casa Girasol will inform website visitors about updates by placing a new version of the privacy policy on the website, along with the dates when modifications were introduced.

We process your personal data on the following bases:

on the basis of your consent, which is expressed by your active actions, i.e. addressing us and provision of personal data, or by any other active actions;
for pursuing our legitimate interests (e.g. to operate and administer the website, to inform our clients about services offered, etc.);
in order to comply with the obligations imposed on us by legislation.

I. PROCESSING OF CLIENTS’ PERSONAL DATA

Casa Girasol seeks to ensure that personal data is processed accurately, fairly and lawfully and only for the purposes for which it was collected, in accordance with the principles and requirements of personal data processing established in legal acts. Based on these principles, we can process the following client data:

Personal data (first name, surname);
Contact details (e-mail address, residential address, telephone numbers);

II. PERSONAL DATA PROCESSING FOR DIRECT MARKETING PURPOSES

Casa Girasol processes your personal data for direct marketing purposes in the following cases:

For the purposes of direct marketing, we process the following personal data: your name and email address.

Your personal data for direct marketing purposes can be processed in the following ways:

you can receive a newsletter by e-mail with our offers and news about Casa Girasol Holiday home;
We inform you that you can opt out of our newsletters at any time. You can do that by contacting us by e-mail info@casagirasol.eu

III. PERSONAL DATA PROCESSING WHEN YOU PROVIDE OUR QUESTIONS, OTHER INFORMATION

Casa Girasol processes your data also in cases when you contact us via the general e-mail of Casa Girasol, presenting a query, submitting questions or sending information by contacts indicated on our website or on social networks.

Please observe at least the following minimum requirements for the protection of your personal information: do not indicate personal data (e.g. first name, surname, address, telephone number, e-mail, personal identification code, date of birth, bank account number, car license plate number, real estate data, health data, other special (sensitive) data, etc.) either in the subject line of a letter, request or query or in the names of the attached files; do not indicate either your or another person’s personal identification code, health and other special (sensitive) data, financial data, other excessive or unnecessary data in the text of the letter, query or request, in the text of the file (attachment) sent, and indicate any other personal data only to the extent necessary for the purposes for which the letter, request or query is sent.

Casa Girasol processes your data in these cases in order to administer queries and complaints, to ensure the quality of the services we provide, protecting and defending its rights and legitimate interests. You provide your data to us on the basis of your consent, which is expressed by your active steps, i.e. by contacting us.

IV. PERSONAL DATA PROCESSING ON THE WEBSITE

In case you visit our website, Casa Girasol can process the visitor’s IP address, network and location data when the visitor provides them. Data is collected on the basis of user consent by use of cookies and other similar technologies.

Cookies are small text files (up to several KB) that your web browser places on your computer, tablet, or other smart device when visiting our website. Cookies are designed to ensure the efficient and safe operation of the site and to analyze your habits in order to make the site functioning convenient, efficient and meet your needs and expectations.

You can control the use of cookies by changing your browser settings. For more information on how to remove cookies as well as other useful information related to the use of cookies, visit the website. http://www.allaboutcookies.org/.

We use the Google Analytics Website Analysis Service to capture and analyse the statistical data on use of the site. You can learn more about Google Analytics and the information that these tools allow us to collect here: https://support.google.com/analytics/answer/6004245?hl=en. You can use the Google Analytics opt-out browser add-on if you want Google Analytics tools to not capture information about your web browsing.

Please note that the essential and analytical cookies are a precondition for using the website. If you opt out of these cookies, we cannot be sure how our website will function, if at all.

V. DATA RETENTION

Your personal data processed for the purpose of direct marketing will be kept for 2 years from the last communication with you (if a separate consent was obtained) or the date of fulfillment or expiry of the agreement.
Longer storage of your personal data may take place for backup copies and other similar purposes;
Your personal data will be destroyed within a reasonable time after the specified deadline.

VI. DATA SUBJECTS’ RIGHTS

With respect to your personal data you have the following rights:

to get familiar with your personal data and how it is processed;
to demand correcting incorrect, inaccurate or incomplete data, erasing your personal data or restricting the processing of your personal data when personal data is processed without complying with legal requirements or when there is another legal basis;
in cases where your personal data is processed on a separate consent basis, you have the right at any time to withdraw your consent to processing of your personal data.
In cases where you consider that your personal data is being processed illegally or your rights in connection with data processing are violated, you have the right to contact the relevant data protection authority and file a complaint.

Casa Girasol recommends contacting us by e-mail ( info@csagirasol.eu) before submitting a formal complaint in order to find the right solution for a problem.

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